Agentic AI Chapter 8 of 9

Start where the money and the pain are; the rest is on the map.

Five end-to-end chains run a manufacturer: from the order to the cash, the requisition to the payment, the forecast to the finished goods, the entry to the report, and the idea to the launch.

END-TO-END CHAINUSE CASES THE MARKET IS DEPLOYING NOWON THE MAPOrder-to-CashCash application andmatchingCollections anddunningDisputes anddeductionsOrder intake andblocked orders161 more rolesdesigned, configurableProcure-to-PayInvoice matching andexceptionsSourcing andtail-spendnegotiationPO change andcancellationruns in productionSupplier risk and endof life116 more rolesdesigned, configurablePlan-to-ProduceShortage triage andclear-to-buildForecast exceptionsand biasSafety stock andparametersSchedule repair fromthe floor179 more rolesdesigned, configurableRecord-to-ReportReconciliations andclose tasksJournal entryanomaliesAccruals for goodsreceivedFlux and variancecommentary133 more rolesdesigned, configurableIdea-to-MarketRegression triage anddebugEngineering changeimpactComponent end of lifeLaunch readinesschecks163 more rolesdesigned, configurableagent blueprint · 20 worked use cases lit, and one of the twenty runs, in production · 752 additional roles dashed · designed, yet to be built
Five chains as rows. The lit cards are the twenty use cases the market is deploying now, each with its own page; one of the twenty runs, PO change and cancellation, marked in the figure, in production at a high-tech manufacturer. The dashed card at the right of each row counts the additional roles designed on the blueprint. Agent blueprint, high-tech and semiconductor edition; market evidence checked 23 September 2026.
52% to 59%
lower cost of order-to-cash at companies that redesign it around AI (The Hackett Group, 15 July 2026)
dated source
$9.40
to process one supplier invoice, against $2.78 at the top performers (Ardent Partners 2025, via WEX, 20 July 2026)
dated source
50%+
of a planner’s time goes to sorting dashboards and filters (Kinaxis, 2 April 2025)
dated source
59%
of companies close the month within six business days, against 60% in 2019 (ISG, 12 December 2023)
dated source
14%
first-silicon success in 2024, the lowest in over twenty years (Semiconductor Engineering, 27 March 2025)
dated source
Chapter 8
So far
  1. ArchitectureYou have seen where the language model sits and what your data keeps inside your estate.
  2. The PO agentYou have seen one agent built from the same parts every agent uses.
  3. The ladderYou have seen five designed roles, one at each level.
The blueprint

The 960 roles are a map, and one of them has been built

A role on the map is a design; configured from the eight parts, simulated and released, it becomes an agent.

5
end-to-end chains, from the order to the cash and from the idea to the launch
blueprint
20
worked use cases, three or four per chain, chosen on evidence checked 23 September 2026
dated source
960
agent roles designed on the map, yet to be built; the twenty draw on 208 of them
blueprint
1
agent in production: the PO cancellation agent, at a high-tech manufacturer
production · anonymised

Lima’s agent blueprint is a design of 960 agent roles across five end-to-end chains. It is the map of what Juno can be configured to do, and the first agents are built from it one at a time, the way the PO cancellation agent was.

The map was drawn with a high-tech manufacturer’s processes as the model, on APQC’s Process Classification Framework and the SCOR Digital Standard: five chains, 25 phases, 114 process steps and 960 roles, each with a designed starting level. The five roles of the gamut in chapter 3 sit on it, and PO change and cancellation is the one that has been built.

This chapter lights twenty of them: in each chain, the three or four use cases the market is deploying now, chosen on evidence. Each has its own page, from the moment in the day to the settings and the roles it would draw on. Everything else on the map appears on the chain pages as additional capability, grouped by phase.

ON THE MAP · DESIGNED, YET TO BE BUILTCredit hold / release decisionA0Shortage & allocation negotiationA1PO change & cancellationA2Statistical baseline forecastingA3Cash application & matchingA45 of 960 roles · the gamut from chapter 3one roleat a timeConfigured from the sameeight partsObjectiveData scopeRules, as a versionTriggerActions permittedLimitsEscalation routeTests on recorded casessimulated,releasedPO cancellation agentThe one role built so farRuns at a high-tech manufacturerEvery action traced to a ruleApproval before write-backZero token cost at run timeproduction · anonymised
Left, five designed roles from the blueprint, one at each level of the gamut in chapter 3, dashed because they are yet to be built. Middle, the eight parts every agent is configured from. Right, the one role built so far; its production facts are anonymised. The blueprint designs PO change and cancellation at A3; the showcase started it at A2.
How the twenty were chosen

Four criteria, applied to every candidate in every chain

The twenty were chosen on evidence, and the pages say where that evidence is thin.

Each chain has a research note that ranks 13 to 15 candidate use cases on the same four criteria, in this order of weight, from sources checked 23 September 2026. A candidate entered the top four only where the blueprint holds a role for it, so every page can name the roles it would draw on. Everything below the line became additional capability.

The evidence is deep for finance and purchasing and thinner for product development. Each chain page says how its four beat the rest of its candidate table, and each use-case page marks the facts that rest on one source or on a vendor’s own claim.

Adoption evidenceAnalyst surveys and reports naming the use case as deployed or planned; 2025 and 2026 preferred.
Vendor offer densityHow many serious vendors advertise a named agent for it, from the ERP suites to the specialists.
Named customer resultsCompanies named with numbers in press releases, case studies, earnings calls and conference talks.
Measured painThe cost of doing it by hand: cycle time, headcount, error rate, working capital, expedite spend.
ChainCandidates rankedDated sourcesWhere the evidence is deep, and where it is thin
Order-to-Cash1453Deep. Cash application has two analyst benchmarks of its own and named results above 95% straight-through; order intake ranks fourth on thinner adoption evidence.
Procure-to-Pay1368Deep for invoices and sourcing. The surveys behind purchase order exceptions speak of managing purchase orders in general; Lima’s own production agent is the strongest proof point.
Plan-to-Produce1464Deep for planning, with the highest adoption figures of any chain. Customer numbers for scheduling agents are the thinnest of the four, and the expedite-cost figure rests on a single source.
Record-to-Report1460Deep. The densest field of named agents in any chain; the customer numbers for anomaly detection are vendor claims.
Idea-to-Market1559Thin. Analyst surveys have yet to rank agentic use cases inside product development, so the ranking leans on vendor offers, named customers and measured pain, and the pages say so.

Candidates and sources are counted from the five research notes, checked 23 September 2026; the notes hold the full ranking tables.

Order-to-Cash

Order-to-Cash: unapplied cash, late collections and disputes carry the cost

Four worked use cases; 161 more roles on the map.

Order-to-Cash turns revenue into cash, and most of its cost sits in people handling documents and exceptions: PDF orders, orders held behind a credit decision, remittances that arrive apart from the payment, short-pays that need a reason code. Companies that redesign the process around AI run it at 52% to 59% lower cost (The Hackett Group, 15 July 2026)1.

The evidence is deep and favours the finance end. The median company auto-matches 70% of payments, leaving up to $15 million unapplied at a large enterprise (The Hackett Group, 11 August 2025)6. One adopter recovers $124 million of invalid deductions a year (HighRadius, 10 September 2026)7, and SAP, Oracle, BlackLine and Esker all advertise named collections agents8, 9, 10, 11. Order intake ranks fourth on thinner adoption evidence.

Additional capability in Order-to-Cash: 161 more roles on the map, designed and yet to be built, grouped by phase. blueprint

Procure-to-Pay

Procure-to-Pay: the cost per invoice, and the hours spent on bids and purchase orders

Four worked use cases, one of them in production; 116 more roles on the map.

Procure-to-Pay is the most transactional of the five chains, and the market measures it in cost per document: $9.40 for the average supplier invoice against $2.78 at the top performers, 9.2 days against 3.1, and 22% of invoices in exception against 9% (Ardent Partners 2025, via WEX, 20 July 2026)2. About 28% of procurement staff time goes on bids and purchase orders (Gartner, in Supply Chain Management Review, 18 February 2026)12.

Invoice matching is the clearest case in the whole set: analyst adoption numbers, published benchmarks and one manufacturer at 87% touchless invoices (IT Brief UK, 16 April 2026)13. Sourcing has the best named results in procurement14. Purchase order change and cancellation is the use case Lima runs in production production · anonymised; the surveys behind it speak of managing purchase orders in general. Supplier risk takes fourth place on three analyst surveys (The Hackett Group, 17 March 2026)15.

Additional capability in Procure-to-Pay: 116 more roles on the map, designed and yet to be built, grouped by phase. blueprint

Plan-to-Produce

Plan-to-Produce: planners firefight, parameters drift and downtime costs the most

Four worked use cases; 179 more roles on the map, the largest chain.

Plan-to-Produce turns demand into a supply plan and finished goods, and it is where analysts find the most AI in use: 74% of enterprises report AI in S&OP and 72% in advanced planning and scheduling (The Hackett Group, 14 May 2026)16. The pain sits with planners, who spend more than half their time sorting dashboards3, and on the floor, where unplanned downtime costs the Fortune Global 500 about $1.4 trillion a year (Siemens, via AEMT, 1 August 2024)17.

Shortage triage has the widest vendor coverage in the chain; expedite spend runs at 3% of logistics cost for top performers and 10% for the rest (APQC, via Logility, 30 April 2026, a single source)18. Forecast exceptions and replenishment parameters are the two activities Gartner names as the place to start, high in volume and low in cost of error (Gartner, 20 May 2026)19. Schedule repair carries the thinnest customer evidence of the four.

Additional capability in Plan-to-Produce: 179 more roles on the map, designed and yet to be built, grouped by phase. blueprint

Record-to-Report

Record-to-Report: the close still runs on reconciliations, accruals and spreadsheets

Four worked use cases; 133 more roles on the map.

Record-to-Report turns the period’s transactions into a closed ledger, and the close has barely moved in a decade: 59% of companies close within six business days, against 60% in 2019 (ISG, 12 December 2023)4. 94% of teams close in Excel, with reconciliations the most time-consuming close activity and accruals the second (Ledge, 2025)20, and 18% of accountants make a financial error every day (Gartner, via Accounting Today, 21 February 2024)21.

Reconciliations win on every criterion: 55% of accounting teams name them their top automation opportunity while 5% call them highly automated (FloQast, 11 August 2026)22. Anomaly detection has the clearest survey signal, used by 34% of finance functions (Gartner, 18 November 2025)23; its customer numbers are vendor claims. Accruals and flux commentary follow on 2026 agent releases and a 40% shorter reporting cycle at one adopter (CFO Dive, 12 February 2026)24.

Additional capability in Record-to-Report: 133 more roles on the map, designed and yet to be built, grouped by phase. blueprint

Idea-to-Market

Idea-to-Market: verification, late changes and obsolete parts set the pace

Four worked use cases; 163 more roles on the map; the thinnest evidence, and the pages say so.

Idea-to-Market runs from the roadmap decision to production release. Verification takes 60% to 70% of a chip project’s effort (Siemens, 3 September 2025)25; first-silicon success fell to 14% and 75% of projects run late (Semiconductor Engineering, 27 March 2025)5. The median engineering change takes 7.0 days (APQC, checked 23 September 2026)26, and over 620,000 electronic parts were discontinued in 2025 (Z2Data, 13 March 2026)27.

Here the evidence is thinnest: analyst surveys have yet to rank agentic use cases inside product development, so the ranking leans on vendor offers and measured pain. Regression triage leads by a distance, on named agents from Synopsys, Cadence and Siemens28, 29; they do the root cause inside the design tools, and Juno’s roles would run the flow around them. The other three touch PLM, two ERPs and the planning suite at once, and the map across those systems is the enabling layer.

Additional capability in Idea-to-Market: 163 more roles on the map, designed and yet to be built, grouped by phase. blueprint

Where to start

One first use case for each chair, and the same first week for all of them

The role you sit in decides the first use case; the first week runs the same way for all of them.

RoleFirst use caseWhy start there
Supply planner (L. Tan)Purchase order change, cancellation and confirmation chasingThe one agent that runs. Her policy sentence is the starting point, and her Monday shrinks from 2.5 days to 38 minutes on the showcase estate.
Buyer (D. Okafor)Supplier risk, sanctions and end-of-life monitoringSupply continuity is the top procurement priority for 2026 (The Hackett Group, 17 March 2026)15. The roles start at A1 and A2, so the buyer keeps every decision and gains the screening.
Finance lead (J. Harrison)Cash application and remittance matchingThe median company auto-matches 70% of payments (The Hackett Group, 11 August 2025)6. It is the A4 scene of the gamut: the agent posts, and she audits a sample each week.
Data lead (A. Novak)Engineering change impact across BOM, stock and ordersOne change touches PLM, two ERPs, the planning suite and the supplier portal. The map across them is the enabling layer, and it is hers to build in the first week.
IT architect (S. Iyer)Invoice matching and exception clearingThe best-measured cost per document in any chain ($9.40 against $2.78)2, and write-back through the ERP’s released interfaces, switched on only after a confirmed test write.

Whichever row is yours, the first week is the same: two source systems, one weekly decision, three people for two hours a day. The use case sets which tables are registered on the Monday, which question is asked on the Wednesday and which policy is written on the Friday. The next chapter walks that week day by day.

Terms on this page
Agent blueprintLima’s design of 960 agent roles across five chains: the map of what Juno can be configured to do.
Worked use caseOne of the twenty, taken through the six stages with who does what at which level.
Additional capabilityA role on the map beyond the twenty, designed and configurable from the same eight parts.
Dated sourceA market fact with its publisher and date, checked 23 September 2026 and listed at the foot of the page.
End-to-end chainA complete run of work, from the order to the cash or from the idea to the launch.
Questions
Do the 960 roles exist as agents today?

One agent runs in production: the PO cancellation agent, at a high-tech manufacturer. The other roles are designed on the map, and each is built from the same eight parts when a client chooses it, simulated first and released at a level a manager signs.

Why these twenty, and why three or four per chain?

Each chain’s research note ranks 13 to 15 candidates on adoption evidence, vendor offers, named results and measured pain, from sources checked 23 September 2026. The top three or four won on that evidence, and each chain page says how they beat the rest.

Can the first agent be a role outside the twenty?

Yes. Every chain page lists its additional capability by phase. A role there is configured from the same parts as a worked use case, and the first week takes one weekly decision of your choosing.

Why do vendor names appear on this page?

They are the market evidence: how many serious vendors offer a named agent for a use case is one of the four criteria. Each name carries a dated source, and the use-case pages keep to the same rule.

Next chapter
Sources

Dated sources used on this page

  1. The Hackett Group, The Hackett Group Establishes AI World Class Finance Benchmarks (news release), 15 July 2026 (checked 23 September 2026) · https://www.thehackettgroup.com/the-hackett-group-establishes-ai-world-class-finance-benchmarks/
  2. WEX, What does it cost to process an invoice? AP benchmarks every finance team should know (citing Ardent Partners 2025), 20 July 2026 (checked 23 September 2026) · https://www.wexinc.com/resources/blog/what-does-it-cost-to-process-an-invoice-ap-benchmarks-every-finance-team-should-know/
  3. Kinaxis, AI agents are here: how they change the way we manage supply chains (blog), 2 April 2025 (checked 23 September 2026) · https://www.kinaxis.com/en/blog/ai-agents-are-here-and-theyre-game-changer-how-we-manage-supply-chains
  4. ISG (Ventana Research), Research Reveals the Importance of Technology in Shortening the Close, 12 December 2023 (checked 23 September 2026) · https://research.isg-one.com/analyst-perspectives/research-reveals-the-importance-of-technology-in-shortening-the-close
  5. Semiconductor Engineering (reporting the 2024 Siemens EDA and Wilson Research Group Functional Verification Study), First-Time Silicon Success Plummets, 27 March 2025 (checked 23 September 2026) · https://semiengineering.com/first-time-silicon-success-plummets/
  6. The Hackett Group, AI-Powered Software Is Solving the E-Payments Dilemma: The Hackett Group Reveals Top Cash Application Vendors (news release), 11 August 2025 (checked 23 September 2026) · https://www.thehackettgroup.com/ai-software-e-payments-hackett-cash-vendors/
  7. HighRadius, Deductions Management Software (product page, modified 10 September 2026), 10 September 2026 (checked 23 September 2026) · https://www.highradius.com/software/order-to-cash/deductions-management/
  8. SAP News Center, SAP Business AI: Release Highlights Q1 2026, 14 April 2026 (checked 23 September 2026) · https://news.sap.com/2026/04/sap-business-ai-release-highlights-q1-2026/
  9. Oracle, Oracle Introduces Fusion Agentic Applications (press release), 24 March 2026 (checked 23 September 2026) · https://www.oracle.com/news/announcement/oracle-introduces-fusion-agentic-applications-2026-03-24/
  10. BlackLine, BlackLine Unveils Agentic Financial Operations to Close AI's Governance and Trust Gap (press release), 14 April 2026 (checked 23 September 2026) · https://investors.blackline.com/news-releases/news-release-details/blackline-unveils-agentic-financial-operations-close-ais
  11. Esker (via GlobeNewswire), Esker Introduces the Synergy Agentic Framework for the Office of the CFO, 9 September 2026 (checked 23 September 2026) · https://www.globenewswire.com/news-release/2026/09/09/3358834/0/en/esker-introduces-the-synergy-agentic-framework-for-the-office-of-the-cfo.html
  12. Supply Chain Management Review (Meghan O'Doherty, Gartner), AI is automating procurement; it's also creating jobs leaders aren't ready for, 18 February 2026 (checked 23 September 2026) · https://www.scmr.com/article/ai-is-automating-procurement-its-also-creating-jobs-leaders-arent-ready-for
  13. IT Brief UK, Molex lifts purchase order confirmations to 90% with Celonis, 16 April 2026 (checked 23 September 2026) · https://itbrief.co.uk/story/molex-lifts-purchase-order-confirmations-to-90-with-celonis
  14. Pactum, Enterprise Client Success with Agentic AI in Procurement (client page), undated (checked 23 September 2026) · https://pactum.com/clients
  15. The Hackett Group, The Hackett Group Reports Rapid Progress in Procurement's AI Agenda (2026 Procurement Key Issues Study), 17 March 2026 (checked 23 September 2026) · https://www.thehackettgroup.com/the-hackett-group-reports-rapid-progress-in-procurements-ai-agenda/
  16. The Hackett Group, Supply Chain AI Adoption Becomes Pervasive as Cost and Modernization Pressures Intensify (2026 Supply Chain Key Issues Study), 14 May 2026 (checked 23 September 2026) · https://www.thehackettgroup.com/the-hackett-group-supply-chain-ai-adoption-becomes-pervasive-as-cost-and-modernization-pressures-intensify/
  17. AEMT (summarising the Siemens True Cost of Downtime 2024 report), The True Cost of Downtime 2024: A Comprehensive Analysis, 1 August 2024 (checked 23 September 2026) · https://www.theaemt.com/resource/the-true-cost-of-downtime-2024-a-comprehensive-analysis.html
  18. Logility (blog citing APQC Open Standards Benchmarking and McKinsey), The Real Cost of Expedited Freight in Your Supply Chain, 30 April 2026 (checked 23 September 2026) · https://www.logility.com/blog/the-real-cost-of-expedited-freight-in-your-supply-chain/
  19. Gartner, Gartner Warns of Agent Washing Risks in Supply Chain Planning Technology Market, 20 May 2026 (checked 23 September 2026) · https://www.gartner.com/en/newsroom/press-releases/2026-05-20-gartner-warns-of-agent-washing-risks-in-supply-chain-planning-technology-market
  20. Ledge, The state of month-end close in 2025: finance team benchmarks & insights, 2025 (undated page) (checked 23 September 2026) · https://www.ledge.co/content/month-end-close-benchmarks-for-2025
  21. Accounting Today, Accounting errors range from several a week to several a month, says Gartner study, 21 February 2024 (checked 23 September 2026) · https://www.accountingtoday.com/news/accounting-errors-range-from-several-a-week-to-several-a-month-says-gartner-study
  22. FloQast (via Yahoo Finance), FloQast Study Reveals Wide Gap Between the AI Ambitions of Accounting Teams and Their Ability to Execute, 11 August 2026 (checked 23 September 2026) · https://finance.yahoo.com/technology/ai/articles/floqast-study-reveals-wide-gap-130000189.html
  23. Gartner, Gartner Survey Shows Finance AI Adoption Remains Steady in 2025, 18 November 2025 (checked 23 September 2026) · https://www.gartner.com/en/newsroom/press-releases/2025-11-18-gartner-survey-shows-finance-ai-adoption-remains-steady-in-2025
  24. CFO Dive, HPE CFO puts agentic AI at center of 2026 finance priorities, 12 February 2026 (checked 23 September 2026) · https://www.cfodive.com/news/hpe-cfo-puts-agentic-ai-center-2026-finance-priorities/812097/
  25. Siemens Digital Industries Software (Verification Horizons blog), Why First-Silicon Success Is Getting Harder for System Companies, 3 September 2025 (checked 23 September 2026) · https://blogs.sw.siemens.com/verificationhorizons/2025/09/03/why-first-silicon-success-is-getting-harder-for-system-companies/
  26. APQC, Engineering change order (ECO) cycle time in days (Open Standards Benchmarking measure; median 7.0 days, n=4,075), undated, checked 23 September 2026 (checked 23 September 2026) · https://www.apqc.org/what-we-do/benchmarking/open-standards-benchmarking/measures/engineering-change-order-eco-cycle
  27. Z2Data, Components Are Going EOL Without Product Change Notifications at Alarming Rates, 13 March 2026 (checked 23 September 2026) · https://www.z2data.com/insights/components-are-going-eol-without-product-change-notifications-at-alarming-rates/
  28. Synopsys, Synopsys Advances Agentic AI Chip Design with AMD and Microsoft, 27 July 2026 (checked 23 September 2026) · https://news.synopsys.com/2026-07-27-Synopsys-Advances-Agentic-AI-Chip-Design-with-AMD-and-Microsoft
  29. EE Times, Cadence Unveils ChipStack AI Agent for Agentic Chip Design and Verification, 10 February 2026 (checked 23 September 2026) · https://www.eetimes.com/cadence-unveils-chipstack-ai-agent-for-agentic-chip-design-and-verification/
In the platform

Where Juno sits among the four capabilities

Each one builds on the one before it.

One shared foundationCatalogLineageAccess policyWrite path

See Juno answer and act on your own data

Bring two systems and one decision your planners make every week. In the first week we register the data, confirm the mapping with your team, answer your questions in ChatLima and run the first agent at the level you choose.