Privacy Policy

This Privacy Policy applies to all Personal Data processed by Lima.ai, including data collected through our website that directly links to this Policy via the “Privacy Policy” section in the website footer.

This Policy explains how we collect, use, and process your Personal Data when you interact with our website. References to “Lima.ai”, “we”, “us”, or “our” refer to Lima Corp.

This Policy does not apply where we process Personal Data strictly as a processor on behalf of our Cloud Offering or Lima.ai Software customers.

Personal Data refers to any information capable of identifying an individual. This does not include anonymized data.

We may process the following categories of Personal Data:

3.1 Basic Personal Data

• Name, title, organization
• Job responsibilities
• Phone number
• Postal address
• Email address

3.2 Registration Data

• Newsletter subscriptions
• Event, seminar, or webinar registrations
• Dietary preferences (excluding sensitive categories)
• Downloads
• Username and password

3.3 Marketing Data

• Participation in events, seminars, or webinars
• Professional credentials
• Associations
• Product interests

3.4 Technical Data

• IP address
• Unique Device Identifier (UDID)
• Cookies and device-related data
• Website usage data

We do not collect Sensitive Personal Data via our website. Sensitive Data includes:

• Race or ethnicity
• Religious or philosophical beliefs
• Sexual orientation or sex life
• Political opinions
• Trade union membership
• Health, genetic, or biometric data

We also do not collect data related to criminal convictions or offenses.

We may collect your Personal Data through:

• Direct interactions (forms, registrations, emails)
• Social media features on our website
• Visits to our offices
• Event or webinar participation (physical or virtual)
• Communications (email, phone, text)
• Publicly available sources and third-party providers

We use your Personal Data for the following purposes:

• Responding to inquiries and requests
• Providing product updates and event announcements
• Conducting surveys
• Operating, evaluating, and improving our business
• Administrative and financial purposes
• Enhancing products and services

We rely on legitimate business interests to process your Personal Data, ensuring these do not override your rights and freedoms.

We may also process data to:

• Prevent fraud and legal risks
• Comply with legal obligations
• Enforce policies and agreements

We will only use your data for the purpose it was collected or a compatible purpose. For any unrelated use, we will inform you and explain the legal basis. ask@lima.ai

We do not perform automated decision-making or profiling.

We process Personal Data for marketing based on:

• Your consent, or
• Our legitimate business interests

Under applicable regulations:

• We may send marketing communications if you requested information or consented
• Businesses may receive marketing emails without prior consent (with opt-out option)

We may also obtain business contact data from third parties, including:

• Email, phone, job title
• IP address and behavioral data
• Social/business profiles

This data helps us:

• Improve records
• Identify potential customers
• Deliver personalized marketing

Opt-Out

You can unsubscribe anytime:

• Via links in emails
• By contacting: ask@lima.ai

Note: Opting out of marketing does not affect transactional communications.

We do not share your Personal Data except when necessary for:

• Fulfilling your request
• Business operations
• Legal obligations

We may share data with:

• Group companies
• IT and service providers
• Professional advisors (lawyers, auditors, insurers)
• Government or regulatory authorities

We may also share data with partners for marketing purposes.

All third parties must:

• Protect your data
• Use it only for specified purposes

You may opt out of partner communications at any time.

We implement appropriate security measures to prevent:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

Access is restricted to authorized personnel only.

We maintain procedures to handle data breaches and will notify affected parties when legally required.

We retain Personal Data only as long as necessary for:

• Business purposes
• Legal, accounting, or regulatory requirements

Retention decisions consider:

• Data sensitivity
• Risk of harm
• Legal obligations

Lima.ai acts as the Data Controller under applicable data protection laws (e.g., GDPR).

We are responsible for your Personal Data. ask@lima.ai

Please ensure your information is accurate and up to date.

Our website is not intended for individuals under 18.

We do not knowingly collect Personal Data from minors.

Our website may contain links to third-party sites.

We:

• Do not control these websites
• Are not responsible for their privacy practices

We encourage you to review their policies before sharing data.

Public Forums

If we provide forums, chat rooms, or message boards:

• Information shared becomes public
• We do not control its use

Use caution when sharing personal information.

We may update this Privacy Policy periodically to reflect:

• Legal changes
• Operational updates

We encourage regular review of this page.

For significant changes:

• We will provide prominent notice before they take effect

If you do not agree with updates, please discontinue use of the website.

For any questions or concerns regarding this Privacy Policy: ask@lima.ai