Outcomes SmartApps

Where SmartApps run, and what they changed.

Six engagement stories and two showcase stories, each with its figures labelled by their evidence: anonymised engagement, engagement report to be confirmed, or showcase estate.

$100B
largest customer by revenue class in the stories
anonymised engagement
80 GB/day
processed on the largest estate
anonymised engagement
2,000+
recommendations reviewed in one decision app
engagement report · to be confirmed
6 h 14 min
for a three-stage certification with an external auditor
showcase estate
44 min
from anomaly to resolution
showcase estate
The stories

Eight stories, three kinds of evidence

80 GB/day

Product warranty maintenance and a global control tower, on 80 GB of new data a day

A semiconductor leader with supply chain processes spread across many systems runs product warranty maintenance, critical-components planning and construction data maintenance on Lima, feeding a global control tower.

anonymised engagement
3

Global customer and product codes maintained across three divisions, in one collaborative app

A telecom leader with three main business divisions and supply chain data spread across many systems maintains its global customer and product codes on Lima, supporting product activation, forecasting and demand planning.

anonymised engagement
$10B

Enterprise-wide supply chain data, performance measurement and supplier consolidation

A high-tech products leader whose fragmented supply chain processes caused frequent disruptions maintains enterprise-wide supply chain data centrally on Lima, with analytics, performance measurement, demand and supply planning support and supplier consolidation on top.

anonymised engagement
$10B

A global SCM data hub with allocation planning and demand prioritisation

A telecom leader with three divisions runs a global supply chain data hub on Lima, with enterprise-wide vendor supply planning and analytics, global allocation planning, demand prioritisation and planning data maintenance.

anonymised engagement
2,000+

Decision apps where planners review and release what the agents recommend

Four logistics use cases, stock re-routing at port, dynamic network selection, container utilisation and warehouse capacity, ran as agents that recommend and apps where planners decide, with the accepted decisions written to the execution and planning systems.

engagement report · to be confirmed
1,000+

Planning master data and data-gap remediation around a Kinaxis integration of 1,000+ tables

On the bridge between SAP and Kinaxis, the planning master data that the ERP lacks (hierarchies, mappings, rules, preferences) is maintained in a collaborative app, and every data gap the checks find is routed to its owner in a data-driven app before it stops the plan.

anonymised engagement · to be confirmed
6 h 14 min

A three-stage certification signed by an external auditor in 6 hours 14 minutes

On the showcase estate, the quarterly certification of a revenue view runs as a collaborative app with three levels in series, data engineering, the finance lead and the external auditor, on a review pack the platform generates.

showcase estate
44 min

From an anomaly at 02:14 to a resolved case at 02:58, with the case created and routed by rule

On the showcase estate, a data-quality anomaly on a warehouse feed opened a case for its owner within the same minute, held three pipelines, informed 84 subscribers with a deadline, and was resolved in 44 minutes with 3 hours 32 minutes of margin to the deadline.

showcase estate
How to read the labels

LabelMeaning
anonymised engagementA customer engagement described with the name withheld; figures from the engagement material; the name and the customer's words are added on approval.
engagement report · to be confirmedFigures from a delivery report that the account owner has yet to confirm for publication.
showcase estateThe configured demonstration estate; figures are recorded runs on it and are labelled as such wherever they appear.
illustrativeA scenario written to show the pattern; figures are invented for the example.
Questions

Why are the customers unnamed?

Because a name needs the customer's approval, and the approvals are in progress. Each story keeps a slot for the reference and the customer's own words.

Can I speak to one?

Under NDA and with the account owner's approval, yes; the request goes through the demo form.

Are the showcase figures real runs?

They are recorded runs on the configured showcase estate, which is a demonstration environment; they are labelled as such wherever they appear.

Ask for a reference conversation

Under NDA, with the account owner's approval, we arrange a conversation with a customer whose processes resemble yours.